Reikan Technology Ltd reserves the right to change or modify these Terms or any policy or guideline of the Sites at any time and in its sole discretion. Any changes or modifications will be effective immediately upon posting and you waive any right you may have to receive specific notice of such changes or modifications. Your continued use of the Sites following the posting of changes or modifications will confirm your acceptance of such changes or modifications. Therefore, you should frequently review the Terms and applicable policies to understand the terms and conditions that apply to your use of the Sites. If you do not agree to the amended Terms, you must stop using the Sites. Any use of the Sites in violation of these Terms may result in, among other things, termination of your account.
All questions or comments about the Sites or their contents may be directed to customer service via the support contact form.
Reikan Technology Ltd is not responsible for damage or loss incurred to the camera, memory card, images or any computer used with any products from Reikan Technology Ltd.
Reikan Technology Ltd will not be responsible for any consequential or incidental damage resulting from the sale or use of any merchandise (including but not limited to software products) purchased from us. Reikan Technology Ltd's liability is limited to the monetary value of the merchandise.
There is no implied warranty of merchantability or fitness for a particular purpose on any item sold by Reikan Technology Ltd.
We attempt to be as accurate as possible and eliminate errors on the Sites; however, we do not warrant that any product, service, description, photograph, video, pricing or other information is accurate, complete, reliable, current or error-free. In the event of an error, whether on the Sites, in an order confirmation, in processing an order, delivering a product or service or otherwise, we reserve the right to correct such error and revise your order accordingly if necessary (including charging the correct price) or to cancel the order and refund any amount charged. Your sole remedy in the event of such error is to cancel your order and obtain a refund.
Please see the FAQ section Purchasing, Licensing and Updates. This explains the number of cameras that can be connected to FoCal, the updates to which users will have access and details about downloading updates.
Should you have a problem with the FoCal software, please contact us through the support contact form and we will try to work together to resolve any issues you may have. In most cases, there is a simple explanation for any problems and we can help you get everything working. If there is a genuine problem, we may ask for a debug log (and supply simple instructions on how to obtain this) in order to better understand the problem. If together, we cannot resolve the problem you're having with the software we may choose to offer a refund. Please note that you must notify us of any issues within 30 days of purchase otherwise we will be unable to offer a refund.
IMPORTANT: Please inform us if you have any issues BEFORE you update your license multiple times. We reserve the right to refuse any refund requests from users who have multiple license updates.